During the first six months from your order date, if you encounter any quality issues, we'll send you a free replacement. After six months and within the warranty period, a small shipping fee applies for replacements.

Not at all. When you need warranty service, just send us your order number along with a photo or video showing the issue—no registration required.

If the return or exchanges is due to a product quality issue, we'll cover all shipping costs. For returns or exchanges not related to quality, the shipping cost is yours to cover. (Feel free to contact your local carrier for specific rates.)

Yes, some heat is completely normal—think of how your phone charger warms up during use. To help manage the temperature: avoid using the light in enclosed spaces, give it a break by shortening run times occasionally, and ensure good airflow around the fixture.

Before going that route, please reach out to us first. Direct communication means:
1. No weeks-long waiting for a resolution
2. No processing fees for either of us
3. A chance for us to make things right
We're committed to finding a solution that leaves you happy. Just give us the opportunity.