Contact Us
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If you have any questions, concerns, or feedback, please don't hesitate to reach out to us.
SANSI LED Contact Guide
Contact Us
- Customer Support (After-Sales & Wholesale Inquiries)
Scope: Only handles after-sales issues for orders placed on sansiled.com, and wholesale inquiries.
Email:
support@sansiled.com
service@sansiled.com (Amazon Order)
- Other Inquiries
Scope: Covers media cooperation and product review requests.
Email: marketing@sansiled.com
Company Addresses
- U.S. Address: SANSI LED Lighting, Inc., 30075 Ahern Ave, Union City, California 94587, United States
- China Address: Pujiang Yuansheng E-Commerce Co., Ltd., No. 388 Yidianhong Avenue, Pujiang County, Zhejiang Province, PRC
Important Notes
- Warehouse staff focus on logistics and are generally unavailable by phone. For after-sales support, please use email.
- For questions about returns, refunds, or exchanges, refer to our official website for FAQs, warranty policy, and return policy.
After-Service Tips
- To speed up after-sales processing, please include your order number in the email.
- We will reply to your email within 24 hours.
- If you don’t receive our reply, check your email’s spam folder.