Warranty
Note: The following warranty terms are for purchases made through official SANSI Sales channels only (SANSI, Amazon). If you purchased through other channels or a third-party retailer, please contact them directly.
We're here to support
Have questions about our products or need get a warranty replacement, refund or product return, just feel free to contact us. We will deal with your issue within 24 hours by email at support@sansiled.com.
(Note: If you purchased from Amazon shop please email our AMZ CS team at service@sansiled.com.
5-Warranty Register
SANSI offers a FULL 5-year warranty for registered customers from the day you purchased.
1. Purchased from www.sansiled.com - there's nothing you need to do, your 5-year warranty will be applied automatically! 2. Purchased from SANSI Amazon shop - all you have to do is just submitting the right form with your 17-digit Amazon order ID. 3. For purchases made through SANSI's authorized resellers, please contact them directly.Full Name *
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E-mail *
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Phone Number
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Amazon Order ID (E.g. 123-1234567-1234567) *
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SANSI Warranty Terms
Unconditional 30-Day Refund or Replacement
5-year warranty (purchased on sansiled.com, Amazon US and Amazon CA only )
Free Lifetime Technical Support
Warranty Limitations
Please note that the following actions will void the conditions of your SANSI warranty:
- Improper maintenance- Improper use or installation
- Aftermarket modification
- Ownership period exceeding 5 years
