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Warranty

Note: The following warranty terms are for purchases made through official SANSI Sales channels only (SANSI, Amazon, and Newegg). If you purchased through other channels or a third-party retailer, please contact them directly.

  • Customer satisfaction is our top priority. Although we rigorously enforce high quality standards through multiple testing phases, mistakes and defects do occasionally occur. If you need any assistance, please do not hesitate to contact us (on the right) and we’ll get back to you within three business days.
  • Unconditional 30-Day Refund or Replacement
  • Unsatisfied with your new SANSI product for any reason? Submit a claim within 30 days of purchase to receive a replacement or full refund.
  • 5-year warranty ( US & Canada only )
  • All SANSI products include a full 5-year warranty ( US & Canada only ). If you encounter any quality issues during this period, feel free to contact us by service@sansiled.com.
  • Free Lifetime Technical Support
  • If you have any problem in getting your SANSI product to work properly? Just contact us via service@sansiled.com. Our technical support team is always here to help!
  • Warranty Limitations

    Please note that the following actions will void the conditions of your SANSI warranty.

    • Improper maintenance
    • Improper use or installation
    • Aftermarket modification
    • Ownership period exceeding 5 years
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