Shipping Fee

$8.00 USD

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Description

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Shipping & Delivery

How long will it take for my order to arrive?
It takes 2 working days by Express shipping after you place an order and we complete shipment. For Standard shipping, most orders will arrive 3-5 working days after shipment is completed.
We are not liable to any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, SANSI will try our best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Shipping Fee

$8.00 USD

GREAT CUSTOMER SERVICE

I had a light fail after 3 years. They replaced it with no issue before my 5 year warranty was up. I received in a couple days. Very good customer service!

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Acceptable solutions given

Fee $ was acceptable and so was solution to my light situation. Very helpful customer service

Good

It’s all good however I did purchase a new Sensi similar to the ones you replaced, but I had to send it back because it wouldn’t shut off on any selection so I have to get another light of some kind to go above my garage one that works

Replacement lamp

I recently had a problem with a Sansi LED outdoor lamp. This failure occurred after about 2 years, but the lamp was still under warranty. I contacted the company and was given the option of shipping the bad lamp back and 1) getting a free replacement or 2) paying $10 to receive the replacement lamp -- I took #2, which I think is a fair price. The charge payment procedure was easy and the replacement lamp arrived in about a week. I am very pleased with the service and quality of Sansi products.

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Customer Reviews