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$5.00 USD

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Shipping & Delivery

How long will it take for my order to arrive?
It takes 2 working days by Express shipping after you place an order and we complete shipment. For Standard shipping, most orders will arrive 3-5 working days after shipment is completed.
We are not liable to any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, SANSI will try our best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

Shipping Fee

$5.00 USD

Replacement lamp

I recently had a problem with a Sansi LED outdoor lamp. This failure occurred after about 2 years, but the lamp was still under warranty. I contacted the company and was given the option of shipping the bad lamp back and 1) getting a free replacement or 2) paying $10 to receive the replacement lamp -- I took #2, which I think is a fair price. The charge payment procedure was easy and the replacement lamp arrived in about a week. I am very pleased with the service and quality of Sansi products.

Very good assistenz

Very good

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Great service

return

I had a light that was under warranty. The customer service representative was amazing(Mandy) my new light arrived within a day. Thanks so much

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Customer Reviews