Have a question about our products or want more information? Contact us and we'll be happy to help you.
Do you have any question?
SANSI LED Contact Guide
Contact Us
- Customer Support (After-Sales & Wholesale Inquiries)
Scope: Only handles after-sales issues for orders placed on sansiled.com, and wholesale inquiries.
Email: support@sansiled.com
- Other Inquiries
Scope: Covers media cooperation and product review requests.
Email: marketing@sansiled.com
Company Addresses
- U.S. Address: SANSI LED Lighting, Inc., 30075 Ahern Ave, Union City, California 94587, United States
- China Address: Pujiang Yuansheng E-Commerce Co., Ltd., No. 388 Yidianhong Avenue, Pujiang County, Zhejiang Province, PRC
Important Notes
- Warehouse staff focus on logistics and are generally unavailable by phone. For after-sales support, please use email.
- For questions about returns, refunds, or exchanges, refer to our official website for FAQs, warranty policy, and return policy.
After-Service Tips
- To speed up after-sales processing, please include your order number in the email.
- We will reply to your email within 24 hours.
- If you don’t receive our reply, check your email’s spam folder.