SANSI LED Contact Guide

Contact Us


Customer Support: After-Sales & Wholesale Inquiries
Email:
support@sansiled.com ( Official Website Orders & Wholesale Inquiries)
service@sansiled.com ( US/CA Amazon Orders)
service@sansiled.eu ( EU/UK Amazon Orders)

Other Inquiries: Cover media cooperation and product review requests.

Email: marketing@sansiled.com

Company Address

  • U.S. Address: SANSI LED Lighting, Inc., 30075 Ahern Ave, Union City, California 94587, United States
  • China Address: Pujiang Yuansheng E-Commerce Co., Ltd., No. 388 Yidianhong Avenue, Pujiang County, Zhejiang Province, PRC

Important Notes

  • Warehouse staff focus on logistics and are generally unavailable by phone. For after-sales support, please use email.
  • For questions about returns, refunds, or exchanges, refer to our official website for FAQs, warranty policy, and return policy.

After-Service Tips

  • To speed up after-sales processing, please include photos or videos realated to the product issue in the email.
  • We will reply to your email within 48 hours.
  • If you don’t receive our reply, check your email’s spam folder.