Warranty

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WARRANTY
Note: The following warranty terms are for purchases made through official SANSI
Sales channels only (SANSI, Amazon, and Newegg). If you purchased through other channels or a third-party
retailer, please contact them directly.
Unconditional 30-Day Refund or
Replacement
5-year warranty ( US & Canada
only )
Free Lifetime Technical
Support
Warranty Limitations
Please note that the following actions will void the conditions of your SANSI
warranty.
- Improper maintenance
- Improper use or installation
- Aftermarket modification
- Ownership period exceeding 5 years
SHIPPING FAQ
Where do you ship?
How long will it take for
my order to arrive?
What if the package was delivered
to the wrong person?
How do I contact SANSI if I have
any questions?
FAQ
How many items can I buy in one
order?
There is no limitation per order in normal circumstances. Specific limitation will be applied for certain products.
Do I need to pay immediately
after the order is placed?
After your order is placed, please make payment within the period indicated on the payment page, otherwise the order will be canceled.
CUSTOMER SERVICE
Please get in touch about any issues you’re having, and we’ll try our best to respond with 24 hours.
Customer Service
[email protected]
Wholesale
[email protected]
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