Please note that PO Boxes, AOP, FPO, and DPO address are not eligible. (Orders shipping to a PO Box cannot ship via any express method.) 

When will my order start processing ?
Orders placed on Monday to Friday, Your item will be shipped out within 24 hours. Orders placed on weekend, your item will be shipped out with 48 hours. If you have a special case or requirement please note us. (In the process of adding to cart you can leave note to us).

How long will it take for my order to arrive?

• It takes 2-3 working days by Express shipping after you place an order and we complete shipment. For Standard shipping, most orders will arrive 5-7 working days after shipment is completed.
• We are not liable to any shipping delays, nor loss of any kind caused by unforeseen and uncontrollable circumstances, such as unreachable recipients, invalid addresses, weather conditions that affect delivery, customs clearance delays and so on. In these situations, SANSI will try our best to notify customers of the delay, and if possible, make new delivery/collection arrangements with an estimated delivery date.

What if the package was delivered to the wrong person?
Please contact our delivery partners or SANSI Customer Support to get assistance.

How do I contact SANSI if I have any questions?
For customer support, please email us via service@sansiled.com